Frequently asked question

Signing up is simple. First, check the terms of the corporate fitness program through your employer. Then choose a sports location, select the membership that suits your needs, verify your details, and submit the application. Once everything is approved, you'll receive a confirmation.

The deadline to sign up is the 21st of the month. Your corporate fitness membership will then start on the 1st of the following month. This gives your employer time to review your application and prevents double payments if you already have a personal membership at the gym. Of course, you can still sign up after the 21st, but in that case, the start date of your benVitaal membership will be pushed forward by one calendar month.

Absolutely! After approval, you will receive, in addition to the confirmation email with the start date, an email that allows you to activate your personal benVitaal account. Note: the activation email is only valid for 72 hours! Did you miss the email and the link has expired? Then get in touch with benVitaal.

The subscription costs are usually deducted from your gross salary, so you get a tax benefit. Check out the calculator on your employer's benefits portal for this. Some employers also have a maximum reimbursement limit. If the subscription costs go over this maximum, the remaining amount is taken from your net salary. No tax benefit is applied to this net part.

The benefit depends on your personal tax rate. In many situations, participating results in a saving that's similar to the income tax rate you pay, often around 40% to 49.5%.

The duration of the subscription depends on the chosen plan. In most cases, there is an initial fixed contract period at the start. After this period ends, the subscription is automatically renewed for an indefinite period. From that point, the subscription can be canceled with a notice period of one full calendar month.

No, corporate fitness is linked to the employee and is therefore personal. Partners or family members cannot be added to the same corporate fitness contract. Family members can, however, make use of the Fit met Korting arrangement, intended for household family members. Check the share link in the registration confirmation you received after signing up for your benVitaal membership.

When there is an advance payment, you need to submit a request for a refund of the prepaid amount directly at the sports location. The sports location will receive a confirmation of your new benVitaal subscription from benVitaal. However, benVitaal is not responsible for the repayment or further handling of this refund.

No, private promotions or temporary discount prices usually expire when you switch to corporate fitness. On the other hand, through your employer, you consistently benefit from a nice tax discount.

The rates for the corporate fitness subscription are set by the gym itself. Because of this, the rates may be different from the prices the same gym charges for personal memberships. On the determined corporate fitness rate will have the tax benefit applied, depending on the agreements within the employer conditions.

When you apply, indicate that you are already a member at the chosen sports location. benVitaal will inform the sports location about the registration of your corporate fitness subscription. However, benVitaal is not the party that cancels the private subscription with the sports provider. The responsibility for canceling or ending the existing private subscription always lies with you as a participant.

Yes, after signing up, there's a legal right of withdrawal period of 14 calendar days, as long as you haven't used the sports facilities yet.

When you leave the company, your employer will make sure that the corporate fitness subscription is canceled. As a participant, you can also always notify benVitaal yourself via the change form on the website. benVitaal will then verify this notification with your employer to check that the termination of employment is correct.

If your fixed-term contract has ended, your subscription can be canceled with 1 full calendar month's notice. If you're still in your first fixed contract period, your subscription can only be canceled early if you move more than 10 kilometers away from your sports location. Even in that case, you need to allow for 1 full calendar month's notice. Is your sports location part of a chain? Then keep in mind that this distance applies to the nearest location.

The notice period is one full calendar month. If your subscription is still within the initial fixed contract period, early cancellation is generally not possible, except in the case of an exceptional situation according to the applicable terms.

No, cancelling only at the sports location is not enough. The corporate fitness subscription must always be ended through benVitaal, for example via your personal benVitaal account or the change form on the website. No rights can be claimed from terminating the subscription at the sports location. The final end date of the corporate fitness subscription is only determined once the subscription has been cancelled according to benVitaal’s terms. If the corporate fitness costs continue in the meantime, no refund can be claimed for them. Your cancellation is only final once you’ve received a confirmation with the end date.

After processing, you'll receive a confirmation by email with the final end date of your subscription.

No, after the first fixed contract period, the subscription is automatically renewed and continues until you cancel it yourself, with a notice period of one full calendar month.

Yes, it is possible to change your subscription. You can upgrade at any time, even during the first fixed contract period. A downgrade within the first fixed contract period is only possible if the sports location agrees. Keep in mind that after a downgrade, a new fixed contract period applies, during which early cancellation is not possible.

Yes, switching to another sports location is possible, as long as your current membership has been canceled according to the applicable terms and the initial fixed contract period has passed. After ending your current membership, a new membership starts at the new sports location, which will also have a new fixed contract period.

No, the extension happens automatically. After that, the subscription continues until you cancel.

No, the current subscription can't be transferred to a new employer. When your new employer also participates in the scheme, you can submit a new application through them after your current subscription ends. This won't start a new fixed-term contract, but the rates at the sports facility at that time may apply, since your current rate can't always be carried over. If you're unsure whether your new employer is participating, you can check this through benVitaal.

Yes, in certain situations a temporary break is possible, for example during pregnancy, injury, long-term illness, or staying abroad for work. The minimum and maximum period depends on the arrangement, but is usually between 2 and 6 months. A break can't be applied retroactively. The end date of your contract shifts along with the break period.

No, the payroll deduction is temporarily stopped during the pause or suspension. As soon as the subscription automatically resumes after the suspension period ends, the payroll deduction also automatically starts again. This happens after the suspension end date has passed.

When gross salary exchange is used, it can affect things like holiday pay, pension accrual, social insurance, or income-related allowances.

Personal data is not kept longer than necessary for carrying out the arrangement. Data needed for financial record-keeping is kept according to the legal tax retention period of 7 years.

Then get in touch with benVitaal at 043-3068066 or send an email to bedrijfsfitness@benvitaal.nl. We are happy to help you further.

Signing up is easy. First, check the terms of the Fit with Discount scheme through your employer or collective. Then pick a sports location, select the membership that fits your needs, review your details, and submit the application. Once your application has been reviewed and approved, you'll receive a confirmation with the start date of your benVitaal membership.

Yes, you can sign up for a new Fit met Korting membership through benVitaal. The fitness center will receive a confirmation of your benVitaal registration from benVitaal. In this confirmation, we ask the fitness center to cancel your current membership. Keep in mind the center's applicable terms and conditions. Our advice is to cancel your current membership at the fitness center before you switch to a Fit met Korting membership through benVitaal. You are signing up for a completely new Fit with Discount membership. Your existing membership and its conditions won’t be transferred or carried over. Any registration fees will not be charged again when signing up for a benVitaal membership!

When there is an advance payment, you need to submit a request for a refund of the prepaid amount yourself at the sports facility. The sports facility will receive a confirmation of your new benVitaal membership registration from benVitaal. However, benVitaal is not responsible for the refund or any further handling of this reimbursement.

You can register up until the last calendar day of the month. Keep in mind, though, that if you already have a private membership at the sports center, it’s possible that the payment for the following month has already been processed, which could result in a double payment. We therefore recommend pushing the start date of your benVitaal membership back by one month if you register after the 23rd of the month. If a double payment does occur, please contact benVitaal.

Absolutely! Household family members are also allowed to use the Fit met Korting option. In the confirmation email you receive from us, you can use the link to register your family members.

Absolutely! After approval, you will receive, in addition to the confirmation email with the start date, an email that allows you to activate your personal benVitaal account. Note: the activation email is only valid for 72 hours! Did you miss the email and the link has expired? Then get in touch with benVitaal.

The subscription fees are deducted monthly via direct debit by benVitaal. When signing up for a Fit met Korting membership, you acknowledged the direct debit terms. You can find these terms in your benVitaal account and in the registration confirmation.

The discount depends on the sports center where you want to work out. Want to know how big the discount is at the sports center you chose? Then use the unique Benefitsplein link from your employer or collective. Can't find the information you're looking for? Then contact benVitaal.

The duration of the subscription depends on the chosen plan. In most cases, there is an initial fixed contract period at the start. After this period ends, the subscription is automatically renewed for an indefinite period. From that point, the subscription can be canceled with a notice period of one full calendar month.

The rates are set by the sports facility itself. Because of this, the benVitaal rates may differ from the prices that the sports facility charges for private memberships.

Yes, after signing up, there's a legal right of withdrawal period of 14 calendar days, as long as you haven't used the sports facilities yet.

You cancel your subscription through your personal benVitaal account. Having trouble logging in? Then use the 'forgot password' option. Keep in mind that your subscription is only officially ended once you have received a confirmation with the end date.

You cancel your subscription through your personal benVitaal account. Having trouble logging in? Then use the 'forgot password' option. Keep in mind that your subscription is only officially ended once you have received a confirmation with the end date.

No, just canceling at the sports location is not enough. The Fit met Korting membership always has to be ended through benVitaal, for example through your personal benVitaal account or the change form on the website. No rights can be derived from terminating the membership at the sports location. The final end date of the Fit met Korting membership is only determined once the membership has been canceled according to benVitaal's terms. If the subscription fees continue in the meantime, no refund can be claimed. Your cancellation is only final once you have received confirmation with the end date.

When you leave the company, you can continue to use your Fit met Korting membership. The membership won’t be automatically canceled and will keep running until you cancel it.

If your contract's fixed term has expired, your membership can be canceled with 1 full calendar month's notice. If you're still in the first fixed term of your contract, it can only be ended early if you move more than 10 kilometers away from your sports location. Even in that case, you need to take into account 1 full calendar month's notice. Is your sports location part of a chain? Then you need to keep in mind that this distance applies to the nearest location.

The notice period is one full calendar month. If your membership is still within the initial fixed contract period, cancelling early is generally not possible, except in special situations according to the applicable terms.

After processing your cancellation, you will receive a confirmation by email with the final end date of your subscription.

No, after the first fixed-term contract, the membership automatically renews and continues until you cancel it yourself according to the terms, with a notice period of one full calendar month.

Yes, it is possible to change your subscription. You can upgrade at any time, even during the first fixed contract period. A downgrade within the first fixed contract period is only possible if the sports location agrees. Keep in mind that after a downgrade, a new fixed contract period applies, during which early cancellation is not possible.

Yes, switching to another sports location is possible, as long as your current membership has been cancelled according to the terms and the initial contract period has ended. After ending your current membership, a new membership will start at the new sports location, with a new contract period applying again.

No, the extension happens automatically. After that, the subscription continues until you cancel.

Yes, in certain situations a temporary break is possible, for example with pregnancy, injury, long-term illness, or staying abroad for work. The minimum and maximum period depends on the arrangement, but is usually between 2 and 6 months. A break can't be applied retroactively. The end date of your contract shifts along with the break period.

No, the direct debit is temporarily stopped during the break or suspension. As soon as the subscription automatically resumes after the suspension period, the direct debit will start again. This happens after the end date of the suspension has passed.

Personal data is not kept longer than necessary for carrying out the arrangement. Data needed for financial record-keeping is kept according to the legal tax retention period of 7 years.

Then get in touch with benVitaal at 043-3068066 or send an email to bedrijfsfitness@benvitaal.nl. We are happy to help you further.